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How SavingStar Works

Contact Us

We welcome your feedback and questions. Please email us and we will typically get back to you within 4-6 business days.

Here are the top 3 questions we normally get asked:

I bought a product but didn't get my savings. Why not?

Savings are not given when you checkout at the store, instead they are deposited into your SavingStar account typically within 2-14 days after your purchase, depending upon how quickly the store sends us purchase data. Don’t worry! We’ll send you an email to alert you when your savings post.

I bought a product before the offer expired, but my savings have yet to post. Will I still get my savings?

Yes you will! Once the store sends us the purchase data, the savings will post to your account and we'll send you an email to alert you.

My grocery store is listed as a participating store but doesn't have a loyalty card. How does this work?

Please click here to learn how to use SavingStar if you shop at Farm Fresh, Festival Foods, Hannaford, King Kullen, Redner’s, Roche Bros., or Shoppers.

Quotient C/O Customer Support
5905 E. Galbraith Rd. Suite 2000
Cincinnati, OH 45236