Frequently Asked Questions


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Grocery Offers
Automatic Savings
Receipt Scanning
SavingStar® Cash Back Mall and SavingStar® Cash Back Toolbar
SavingStar® American Express® Card

General

 

Grocery Offers

 

Automatic Savings

 

Receipt Scanning

 

SavingStar Cash Back Mall and SavingStar Cash Back Toolbar

 

SavingStar® American Express® Card

 

General

What is SavingStar?

SavingStar is the smart and simple way to save on your groceries and online shopping. Our grocery offers are fully digital with nothing to clip or print. The SavingStar Cash Back Mall allows you to earn cash back into your SavingStar account when you shop at hundreds of online stores. SavingStar has over 5 million members and was founded in 2011.
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Which stores participate in SavingStar?

Nationwide, over 58,000 stores participate in SavingStar, representing over 100 retail chains. Click here to see a list of retailers. If your favorite store is not listed as a participating retailer, please let them know that you would like them to join SavingStar!
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Does it cost any money to sign-up or to save money with SavingStar?

SavingStar is FREE to use.

We will never send you a bill for using SavingStar and we do not charge your credit card – and we never ask for your credit card number

(Please note if your account is inactive for 12 months in a row, we assess a $1.99 monthly fee only against savings in your SavingStar account. However, it is easy to keep your account active! To be considered active you must only do one of the following once per year: activate an offer, redeem an offer or pick a payout.).
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What options are available as payouts from my SavingStar account?

When you accumulate $5 worth of savings you will be able to pick what type of payout you want. Currently, you can send your payout to a bank account, direct it to PayPal or send to a charity!
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Does SavingStar offer iPhone® or Android® apps?

Yes! These apps make it easier to redeem offers at any Receipt-Scan Stores. Click here for the SavingStar iPhone app and click here for the SavingStar Android app. These apps also allow you to choose offers while on the go – including while you are shopping – and also help you remember which offers you activated online.
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What if I still have questions?

We’re here! Please submit your question on our contact us page and we’ll do our best to help you out.
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How do I close my account?

We’re sorry to see you go! If you’re experiencing an issue with your account or with SavingStar, please let us know, as we would be able to assist you with any problems. You can get in contact with our customer support team by clicking here.

You can close your SavingStar account on our website under your user Profile. To do this, go to SavingStar.com and log into your account. Click the My Account link in the top right corner then click the Profile tab. At the bottom of the Profile tab, click the Close Account button. A confirmation will appear. Click on Close My Account to confirm and your account will be closed.

You will not be able to reopen your account without contacting us, and any offers that are currently selected in this account will not be available if you register your loyalty cards with a new account.
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Grocery Offers

How do I use SavingStar Offers?

SavingStar is a paperless way of saving with offers at the grocery stores where you shop every day. Depending on the store, offers link to your existing grocery and drug store loyalty cards or you can submit receipts for your purchases. Here’s how it works:

Join SavingStar for free. Choose the stores where you shop. For some stores you’ll register your grocery and drugstore loyalty cards on SavingStar, (for example, your CVS ExtraCare card, your Stop & Shop card, etc.) and for other stores you’ll need to save your receipts from purchases. Then, click the offers you want and we’ll link them to all of your registered store cards. For Automatic-Savings Stores, when you use your card at checkout like you normally do, your savings are automatically added to your SavingStar account within 2-22 days depending on when the store sends us the purchase data. (Note: the savings are not given at checkout in the store and they are not printed on your receipt). For Receipt-Scan Stores, you’ll just need to save and submit you receipt through the SavingStar app or our website. Once your accumulated savings in your SavingStar account reach $5, you can pick your payout from a deposit into your bank or PayPal account or a donation to American Forests. It’s that easy!
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How do SavingStar One or Many offers work?

SavingStar’s One or Many offers give you a great new way to save. You can make your purchases in one trip or many at any participating store. Here’s how it works:

1. Buy in one trip or many – First, activate the offer. Then buy in one trip or many at any store where you have a card registered with SavingStar or one of our Receipt-Scan Stores. Make sure to scan your card or save your receipt every time you shop.

2. Track your progress - Track your progress on SavingStar.com. You will receive your savings when you reach your goal. We’ll also email you after each purchase and when you’ve earned your reward. Progress & savings will post to your account within 2-22 days of purchase.

Note: Like other SavingStar offers, your grocery bill will not change – when you receive your savings they will appear in your SavingStar account.

For One or Many offers marked ‘One time use only’, you are only eligible to receive one reward for the offer.
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When do I need to activate a SavingStar offer?

In order to be guaranteed credit for a SavingStar offer or One or Many offer, they must be activated in your account before you make any purchases. For Receipt-Scan Stores, you may also activate the offer within the same day of that you make the purchase.

We recommend activating any offers in which you are interested as soon as possible. The brands who sponsor our offers sometimes limit number of activations per offer. Because of this, some popular offers may sell out quickly, and activating an offer will be sure that it’s available for you until it expires.
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Can I get rewarded more than once if the same One or Many offer appears on SavingStar.com, Facebook or elsewhere?

You are only eligible to be rewarded once for the same One or Many offer.
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I activated a One or Many offer on Facebook. How do I keep track of my purchases?

There are two ways to keep track of your purchases for a One or Many offer on Facebook:

  • Facebook – The Facebook page where you activated the offer will show a progress bar indicating how much you have purchased and how much remains before you receive your reward.
  • SavingStar.com – You can track your progress on the account history page on SavingStar.com.

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I bought a product but didn’t get my savings. How and when do savings post?

Savings are not given when you checkout at the store. For Automatic-Savings stores they are deposited into your SavingStar account typically within 2-10 days after your purchase, depending upon how quickly the store sends us purchase data. Some stores can take up to 22 days to post your savings. For Receipt-Scan Stores, your purchase will post in 2-7 days after you submit your receipt.

Don’t worry! We’ll send you an email to alert you when your savings post. For more details on the timetable for a specific store, click here.
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I bought a product before the offer expired, but my savings have yet to post. Will I still get my savings?

Yes you will! For Automatic-Savings Stores, once the store sends us the purchase data, the savings will post to your account and we’ll send you an email to alert you. For Receipt-Scan Stores, you can submit your receipt up to 3 days after the offer expires as long as your purchase was complete before the expiration date.
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If an offer requires me to buy 2 or more of a product, does it need to be in the same transaction?

Yes, it does need to be in the same transaction. The exception is for offers labeled “One or Many” and clearly state on the offer itself “Buy in one trip or many.”
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How often are new offers available?

Every Tuesday we post a new Healthy Offer of the Week, and every Friday we post a new Freebie for the weekend. Every first of the month we have new offers, and we typically have new offers on Thursdays, although new deals may become available at any time.
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When and how will I know that I’ve received my savings?

All savings will be posted to your SavingStar account within 2-22 days, allowing you to track exactly how much you’ve saved over time. We’ll also send you an email to alert you when your savings post.
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Can I get credit for my online grocery purchases?

In general, only purchases from participating brick & mortar grocery and drug stores are eligible for grocery rewards.
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Are SavingStar offers doubled by retailers?

SavingStar offers are not doubled.
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Do SavingStar offers stack with in-store discounts or manufacturers’ coupons?

SavingStar offers will work whether or not you combine them with other services’ coupons, but they are not intended to be used this way. Generally, manufacturers state that it is against their policies for shoppers to redeem more than one manufacturer’s coupon for the same purchase. You can use SavingStar offers with store-specific coupons or in-store sales.

In the future, we may implement mechanisms to limit the combination of SavingStar offers with other manufacturers’ coupons.
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I used a coupon when purchasing items for a One or Many offer, what amount will apply to my One or Many?

Our One or Many offers may be calculated after all store discounts, sales and coupons have been applied.

Purchases made with Points from SHOP YOUR WAY REWARDS at Kmart are not counted as spend for One or Many offers.
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I’m a member of Upromise and see that its Grocery offers are powered by SavingStar. Can I participate in both Upromise and SavingStar?

Yes. SavingStar provides the eCoupons for the Upromise service. You may register for both the Upromise and SavingStar, including registering your same store loyalty cards in each service. However, you may only activate a particular offer in one service during a single promotion period. In the future, you’ll see SavingStar powering other rewards services as well.
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How can I use Google Wallet with my SavingStar eCoupons?

SavingStar is now integrated with Google Wallet, and you can add activated SavingStar offers to your Google Wallet! After you have activated an offers on the SavingStar website, click on the Google Wallet logo to reveal the “Save coupon to Google” button. Clicking the “Save coupon to Google” button will be automatically add that eCoupon to your Google Wallet.

Once an offer is saved to Google Wallet, you will be able to access it at any time from your Google Wallet account. You can view all of the offer details, and you will be notified by Google Wallet if you are near a store where the offer can be redeemed.

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Automatic Savings

Which stores participate in SavingStar as Automatic-Savings Stores?

Nationwide, over 24,000 stores participate in SavingStar as Automatic-Savings Stores, representing over 100 retail chains. Click here to see a list of retailers. If your favorite store is not listed as a participating retailer, please let them know that you would like them to join SavingStar!
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If I have more than one store loyalty card registered, will the offers load to all of them?

Yes! SavingStar offers will load to all of your registered cards. When you buy the qualifying product(s) at any of the stores, we will reward you for the purchase. Note that some offers are designated to be available only at specific retailers. These will be marked with a yellow banner that indicates where they may be used (For example – Only at: CVS).
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My grocery store is listed as a participating Automatic-Savings Store but doesn’t have a loyalty card. How does this work?

Please click here to learn how to use SavingStar if you shop at Albertsons Market, Farm Fresh, Festival Foods, Hannaford, King Kullen, Redner’s, Roche Bros., Shoppers, or Stater Bros. See the questions below for Pathmark and Waldbaum’s, and ACME, Albertsons, Jewel-Osco or Shaw’s.
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I shop at Pathmark or Waldbaum’s and they recently got rid of their card program. How can I still redeem SavingStar offers?

Good news! You can continue to use your store card to redeem SavingStar offers. Just scan your card when you buy the products and your SavingStar savings will post to your account within a few days. We understand that not all store cashiers and service desk attendees will be aware of SavingStar and may tell you that you do not need to scan your card. However, it is important to note that the cashier must scan your card when checking out in order to redeem SavingStar offers.
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I shop at ACME, Albertsons, Jewel-Osco or Shaw’s and they recently got rid of their card program. How can I still redeem SavingStar offers?

For Albertsons, please continue to use your store card to redeem SavingStar offers. Just scan your card when you buy the products and your SavingStar savings will post to your account within a few days. We understand that not all store cashiers and service desk attendees will be aware of SavingStar and may tell you that you do not need to scan your card. However, it is important to note that the cashier must scan your card when checking out in order to redeem SavingStar offers. If you no longer have a card, contact the stores’ customer support team at 877-932-7948. Please let them know that you use SavingStar and you will need to be issued a “Upromise keytag”. Customer support will ask for your information and you will then be sent a keytag in the mail which you can register in your SavingStar account as the loyalty card number for Albertsons or Shaw’s.

For ACME, register your MyMixx phone number in your SavingStar account and use your MyMixx phone number at checkout. If you do not have a MyMixx account, you can register here

For Shaw’s, register your MyMixx phone number in your SavingStar account and use your MyMixx phone number at checkout. If you do not have a MyMixx account, you can register here

For Jewel-Osco, register your MyMixx phone number in your SavingStar account and use your MyMixx phone number at checkout. If you do not have a MyMixx account, you can register here
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Receipt Scanning

Which stores are included in SavingStar as Receipt-Scan Stores?

You can redeem offers by taking a picture of your receipt from Walmart, Target, Walgreens, Costco, Sam’s Club, Safeway, Vons, H-E-B, Food 4 Less, Dollar General, Family Dollar, Meijer, and WinCo Foods. As of October 1, the following stores have transitioned from “automatic” (loyalty card) retailers and instead participate as receipt-scanning retailers: Kroger, Dillons, Baker’s, Gerbes, Fred Meyer, Fry’s, JayC, King Soopers, City Market, PayLess, Owen’s, QFC, Ralphs, and Smith’s.
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How do I redeem offers at Receipt-Scan Stores?

It’s easy. Make a purchase and be sure to save your receipt. Use the SavingStar mobile app or our website to submit a picture of your receipt (app available on iPhone or Android). To redeem through the app, tap the receipt button. First scan the UPCs (barcodes) from your purchase. Then take a picture of your receipt using the app. If you already have the app, make sure to update to the newest version! On the website, click Submit Receipt (above the top right offer at https://savingstar.com/coupons). back to top

How do I redeem Healthy Offers that don’t have a UPC?

When you are redeeming a Healthy Offer of the Week at a receipt scanning store, on the app there is a link directly underneath the barcode scan box that says “Produce without a UPC?” Use that link to type in the item number printed on your receipt. (Do not include any letters that might be found after the numbers.) From the web, enter the PLU number founded directly on your receipt.
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Can I submit receipts without a smartphone?

You are able to submit receipts via the SavingStar website, in addition to our mobile SavingStar app for iPhone and Android.
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Can I submit a receipt for other stores?

We are currently accepting receipts for Walmart, Target, Walgreens, Dollar General, Family Dollar, Costco, Sam’s Club, Meijer, and WinCo Foods. As of October 1, the following stores transitioned from “automatic” (loyalty card) retailers and instead participate as receipt-scanning retailers: Kroger, Dillons, Baker’s, Gerbes, Fred Meyer, Fry’s, JayC, King Soopers, City Market, PayLess, Owen’s, QFC, Ralphs, and Smith’s. For all other retailers participating in SavingStar, you will need to register that store’s loyalty card in your SavingStar account and use at checkout.
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How long do I have to submit a receipt for a purchase?

We recommend you submit a receipt as soon as possible after your purchase, however, you have until 3 days after the offer expires to submit receipts for any qualifying purchases at receipt-scan stores.

How long will it take my receipt to be processed?

It should take 1-5 days and you will receive an email when the receipt is processed.

I submitted my receipt, but it was rejected. Why?

There are a few reasons a receipt could be rejected. For example:

  • The receipt was blurry or items were hard to read.
  • The receipt did not contain all of the information required. Required information includes the retailer name, receipt total, and purchase date.
  • The purchase did not qualify for the offer.
  • The purchase date was not within the offer period.

If you’re receipt was rejected and you need additional assistance, please contact our customer service team here.

SavingStar Cash Back Mall and Cash Back Toolbar


How do I earn cash back through the SavingStar Cash Back Mall?

You must first be logged into SavingStar and start your purchase by clicking through a retailer link in the SavingStar Cash Back Mall and then completing a qualifying purchase on that retailer site. Click here to learn more about how this works.

If you have the SavingStar Cash Back Toolbar installed, you do not need to click through a link on the mall. Once you install the toolbar, you will be notified by the green indicator in the toolbar when you visit a retailer site where you are automatically eligible to earn. Please note, some retailers require you to click a link in the toolbar in order for you to earn rewards. (These retailers will have a link appear in the toolbar when you navigate to their website).

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How long do my SavingStar Cash Back Mall & toolbar rewards take to post to my account?

Most purchases post to your account within 10 days of purchase, though some may take up to 8 weeks. Travel rewards will not post until your travel dates have passed. Rewards will be available to payout from your account 30 days after they post.
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How do I earn cash back through the SavingStar Cash Back Toolbar?

Once you install the toolbar, you will be notified by the indicator in the toolbar when you visit a retailer site where you are automatically eligible to earn. Please note, some retailers require you to click before you earn.

You can install the toolbar here.
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Do all Cash Back Mall and toolbar purchases qualify for cash back?

Most purchases qualify for cash back. However, purchases that qualify for cash back vary by retailer. To see restrictions for any retailer, go to their Store Details page and click View Restrictions or click on the Restrictions link in the toolbar when you are visiting a participating retailer’s site. Taxes, shipping and other fees do not qualify for cash back.
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What browsers is the toolbar compatible with?

The SavingStar Toolbar currently works with Internet Explorer 8+ (32-bit), Chrome 25+ and Firefox 19+ on Windows, and Firefox 19+ on Macintosh operating systems. The SavingStar Toolbar does not currently work on mobile devices such as smartphones and tablets.
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How do returns affect my cash back?

Returned items will cause rewards to be debited from your account.
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What do I do if my Cash Back Mall or Toolbar rewards do not appear in my account?

While most transactions post within 10 days of purchase, it may take up to 8-10 weeks for a purchase to appear in your account. If that time has passed, please contact us here and let us know your SavingStar email address, the retailer name, order number, date of purchase and purchase amount (not including taxes or shipping).
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Can I earn rewards for a purchase if I did not begin my purchase on the SavingStar Cash Back Mall or through the Cash Back Toolbar?

No, you must begin your purchase from the SavingStar Cash Back Mall or have the SavingStar Cash Back Toolbar installed.
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Do I need to have cookies enabled to get credit for Cash Back Mall and toolbar purchases?

Yes, you must have cookies enabled in your browser to earn rewards. You can find out if you have cookies enabled by clicking the following link: https://www.whatismybrowser.com/
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Do I need to be logged in to SavingStar to get credit for my purchases?

Yes, you must be logged in to SavingStar to get credit for your purchases or have the toolbar installed with the indicator showing that you are eligible to earn rewards.
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What if I have a problem installing the toolbar?

If you are unable to install the Toolbar and are receiving strange errors, you may not have administrator privileges on your computer. Be sure that you are logged in as the computer’s administrator when downloading and installing the toolbar.
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How do I uninstall the toolbar?

Uninstalling the SavingStar Cash Back Toolbar using Internet Explorer
Go to the “Start” menu, select “Control Panel,” go to “Add/Remove Programs” and remove the toolbar that you no longer want. Once you have removed the toolbar, restart your computer.

Uninstalling the SavingStar Cash Back Toolbar using Firefox
Go to “Tools” and click on “Add-ons.” Highlight “delete the application “SavingStar Toolbar” and click “Remove”.

Uninstalling the SavingStar Cash Back Toolbar using Chrome
Click on the Chrome menu button (in the upper right with three horizontal bars) near the top right of your Chrome browser. Then Select ‘Tools’ and then Extensions. Highlight the ‘SavingStar Toolbar’ and click on the ‘Remove’ button.
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Where can I find a list of participating SavingStar Cash Back Mall retailers?

To find the full list of participating online retailers, visit the Browse by Retailers or All Retailers link located on the SavingStar Cash Back Mall.
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Can I use coupon codes I find elsewhere online when I make purchases through the SavingStar Cash Back Mall or Toolbar?

No. If you use coupon codes not found on the SavingStar Cash Back Mall, it will make your purchase ineligible for a reward.
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Can I earn rewards on gift cards?

Typically no. On the Store Details page you can click View Restrictions to see specific restrictions for any retailer.
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What information does the SavingStar Cash Back Toolbar track?

When you visit a participating merchant, a unique identifier is assigned to that visit. This ‘click ID’ allows transactions to be attributed to you when/if a transaction is later reported by a merchant. At that time the following information is recorded and used to track & calculate your reward: a unique non-personally identifiable account ID, a unique install identifier, an ID identifying SavingStar to our third-party rewards provider, the merchant ID, and the commission rate at the time the merchant activation took place.

When you complete a shopping transaction, the following information is used to track & calculate your reward:
The previously assigned ‘click ID’ (see above), the merchant ID, a transaction ID, purchase amount, commission amount, and in some cases, product category or SKU-level information.

For more details, visit the SavingStar Cash Back Toolbar Privacy Statement.
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Do SavingStar Cash Back Mall participating retailers change?

Yes. We add retailers on a regular basis and occasionally remove retailers.
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SavingStar® American Express® Card


How do I earn cash back with my SavingStar® American Express® Card?

It’s easy. Just use your SavingStar American Express Card everywhere that American Express Cards are accepted. Every time you make a purchase with your SavingStar American Express Card, you can earn the following cash back:

  • 1% cash back on all qualifying purchases
    You earn 1% on all qualifying purchases made using your SavingStar American Express Card.
  • 10% cash back on eligible SavingStar Grocery Purchases
    You can earn 10% cash back on eligible SavingStar Grocery purchases if you satisfy all of the requirements of the eligible Grocery purchase, including but not limited to, activating the offer at www.savingstar.com or via the SavingStar mobile app, using a grocery loyalty card with the purchase, or in the case of Receipt-Scan Stores, successfully sharing a picture of your receipt with SavingStar via the SavingStar mobile app or website. The 10% cash back consists of the 1% cash back that you earn on all qualifying purchases and an additional 9% cash back for using the SavingStar American Express Card. In the case of “One or Many” Grocery offers, the 9% cash back is based on the minimum qualifying purchase requirement. For Grocery offers requiring the purchase of more than one unit (i.e. “Buy 5”), the 9% cash back is based on the minimum unit purchase requirement. You will not earn the additional cash back on any units purchased above the minimum requirement. And for “Healthy Offers of the Week”, which are subject to a purchase amount limit, the 9% cash back is based on the purchase amount up to the limit. You will not earn the additional cash back on any purchase amount above the limit. The cash back that you earn from the SavingStar American Express Card is in addition to the cash back earned for any Grocery offer you redeem. To learn more about SavingStar Grocery offers, click here for our Frequently Asked Questions.
  • 5% cash back on eligible SavingStar Online Shopping
    You can earn 5% cash back when you make eligible purchases with participating merchants through the SavingStar Cash Back Mall or the SavingStar Cash Back Toolbar. The 5% cash back consists of the 1% cash back that you earn on all qualifying purchases and an additional 4% cash back for using the SavingStar American Express Card. The 5% cash back is in addition to the cash back earned from the online merchant in accordance with the terms of the SavingStar Cash Back Mall or the SavingStar Cash Back Toolbar. You must use your SavingStar American Express Card for the purchase and meet all requirements of the SavingStar Cash Back Mall or SavingStar Cash Back Toolbar. Note that purchases made through a third party payment processor including, but not limited to, Google Checkout, PayPal, Bill me Later, or Amazon PayPhrase and purchases made with more than one payment mechanism (e.g., a gift card and the SavingStar American Express Card) do not qualify for cash back. Additionally, purchases that are picked up at a retail location (store pickup option) do not qualify for cash back. Finally, certain merchants are ineligible such as travel partners who are aggregators of travel services (e.g. Travelocity, Expedia, Orbitz, etc.), and subscription services such as Verizon Wireless. To view a complete list of eligible merchants that participate in the 5% cash back offer, click here. To learn more about the SavingStar Cash Back Mall or the SavingStar Cash Back Toolbar, click here for our Frequently Asked Questions. back to top


What SavingStar American Express Card account activities do not count as qualifying purchases towards earning cash back?

Annual fees, balance transfers, cash advances, special check transactions, purchases of money orders or other cash equivalents, purchases that are later returned, credits, disputed billing items, adjustments, fees, finance charges and other charges, charges for other products, services, or benefits provided by the card issuer, First Bankcard®, a division of First National Bank of Omaha, unauthorized/fraudulent transactions, and other transactions that First Bankcard determines to be ineligible do not earn cash back.
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Is there an annual fee for the SavingStar American Express Card?

No, there is no annual fee for the SavingStar American Express Card.
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Is there a limit to the cash back I can earn from using the SavingStar American Express Card?

No, there is no limit to the amount of cash back you can earn from using the SavingStar American Express Card; however, there may be a limit to the amount of bonus cash back that you can earn in connection with certain transactions or promotions.
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Do I have to be a SavingStar member to earn cash back with my SavingStar American Express Card?

Yes, only SavingStar members can earn cash back on the SavingStar American Express Card. That way we can post the cash back to your SavingStar Account.
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Where do I find the cash back I’ve earned from using the SavingStar American Express Card?

All cash back earned from using the SavingStar American Express Card can be found in your SavingStar Account under the “My Account Credit Card” tab.
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How long will it take for the cash back earned from using my SavingStar American Express Card to show up in my SavingStar Account?

The 1% cash back will be shown on your credit card statement each billing cycle. It will be posted to your SavingStar Account within 10 business days of you receiving your monthly Card Account statement. The additional 9% SavingStar Grocery cash back will be posted to your SavingStar account within 30 days of the posting of the initial applicable Grocery offer redemption. And the additional 4% SavingStar Online Shopping cash back will be posted to your SavingStar Account within 30 days of when the Cash Back Mall or Cash Back Toolbar purchase is posted and available for payout, in accordance with the terms of the applicable Grocery offer, Cash Back Mall, or Cash Back Toolbar purchase.
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What if I have questions about cash back that I’ve earned using the SavingStar American Express Card?

You can send us a message on our contact us page and we will get back to you as soon as possible. In some instances, we may need to reach out to First Bankcard, the credit card issuer, to help us resolve your question.
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What if I have questions about interest rates, fees or specific merchant charges on my SavingStar American Express Card?

You should call First BankCard at the number listed on the back of your credit card for any questions related to interest rates, fees or specific merchant charges that you have questions about or wish to dispute.
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What if I decide to cancel my SavingStar American Express Card?

If you choose to cancel your SavingStar American Express Card, you must call First Bankcard at the number listed on the back of your credit card. Any cash back earned while your SavingStar American Express Card was open will be reported to your SavingStar Account, but you will stop earning any new cash back on the SavingStar American Express Card once the credit card account is closed.
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What if I decide to close my SavingStar Account?

If you choose to close your SavingStar Account, you will no longer earn cash back on the SavingStar American Express Card and we will not report any further cash back to the SavingStar Program. We recommend you request a payout (see next question) before you close your SavingStar Account.
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How do I get my cash back?

Once you have accumulated a minimum of $5 in your SavingStar Account, you can choose your payout. Click here for the available payout options.
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How do I access my SavingStar American Express Card account online?

Visit www.FirstBankcard.com/SavingStar. If you are a first-time user, you will need to register your account. Log in to view your account balance, pay your bill, go paperless, request another card, update your account information, and more.
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